Privacy notice
This site collects personal data when you send us a quote or sample request or contact us by email or WhatsApp, and, through analytics, how the site is used. We use it to answer you and to improve the site. We do not sell it, and we do not use it for advertising.
Who we are
This site is operated by Jiangxi Pinhui Packing Products Co., Ltd, Building 46, International Furniture City, Sanqingshan West Avenue, Guangxin District, Shangrao City, Jiangxi Province, China. For any question about your data, write to contact@hairfoilfactory.com.
What we collect
| Data | When | Why |
|---|---|---|
| Name, company, email address, country | When you send a quote or sample request | To reply to you and prepare a quotation |
| Product details and your message | When you send a quote or sample request | To quote the right product |
| Delivery address | When you request samples | To send the samples |
| The page you came from | When you send a form | To understand which pages lead to enquiries |
| Messages you send by email or WhatsApp | When you contact us directly | To reply to you |
We do not ask for payment details on this site, and we do not collect data about you from other sources.
Who processes it
Form submissions are delivered to our mailbox by a form-handling service, which processes the data on our behalf in order to deliver it. WhatsApp messages are handled by WhatsApp under its own terms. Our staff in China read and answer enquiries, so the data is transferred to China.
We share your details with a courier when we send you samples, and with a freight forwarder when we ship an order. We do not pass them to anyone for marketing.
Analytics and cookies
This site uses Google Analytics 4, a service of Google, to count pages viewed, where visits come from, and how many visits lead to an enquiry, a WhatsApp message or a download. We use it to see which pages are useful. We do not use advertising cookies.
Analytics runs on every page and sets the cookies below. You can turn it off for this browser with the button under the table; from the next page you open, the analytics script is no longer loaded. It is also not loaded when your browser sends a Global Privacy Control signal. Your choice is remembered in your browser.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
| _ga | Google Analytics | Tells one browser’s visits apart from another’s | After up to two years |
| ga followed by an ID | Google Analytics | Keeps the state of the current visit | After up to two years |
Google processes this data on our behalf, and it may be processed outside your country. Analytics data is kept for the period set in our Google Analytics account.
How long we keep it
We keep enquiries for as long as we are in contact about them, and order records for as long as the law requires us to keep business records.
Your choices
You can ask us what data we hold about you, ask us to correct it, or ask us to delete it. Write to contact@hairfoilfactory.com from the address you used to contact us. If you are in the EU or the UK, you also have the right to complain to your data protection authority.
Changes
This notice was last updated on the date shown below. If it changes materially, the new version is published here.